Service Excellence Team

Chair: Matt Hawks, HR Director

Rick Bommelje, Professor, Communication
Lauren Bradley, Director of Public Affairs
Carol Bresnahan, Provost
Sharon Carrier, Special Assistant to the President
Jim Gilbert, Professor of Operations Management, Crummer Graduate School
Matt Hawks, HR Director
Meredith Hein, Associate Director of Community Engagement
Heidi Limongi, Residential Life Administrative & Operations Assistant
Sharon Lusk, Assistant Dean, Hamilton Holt
Norah Perez, Coordinator of Student Employment
Holly Pohlig, Director of Admission
Luis Villafuerte, Manager Housekeeping Services