Service Philosophy & Standards
Our Service Philosophy
Together, we inspire purposeful lives through distinctive, engaged learning and exceptional service.
Our Service Standards
Responsive
- Innovative, resourceful and timely
- Approachable and open-minded
- Solution-oriented
- Personalized and caring
- Balancing individual and institutional needs
Respectful
- Friendly, courteous and considerate
- Exhibiting care and compassion when serving others
- Valuing different ideas and perspectives
- Treating others with dignity
Collaborative
- Effective at communicating within and outside of our immediate work groups
- Working together to accomplish departmental and institutional goals
- Demonstrating teamwork across boundaries
- Supporting others in what they do
- Keeping our eye on the big picture
Competent
- Thorough knowledge of job and institutional mission
- Effective, efficient, and reliable performance
- Proficient in meeting student and customer needs
- Ability to align our efforts with departmental and institutional goals
- Ongoing commitment to excellence, innovation and continuous improvement
