About Service Excellence at Rollins

 

Rollins’ newly-launched Service Excellence Initiative strives to improve how we treat our students, visitors to our campus and our colleagues. Responsive, respectful, competent and collaborative were identified as the College’s four service standards by Rollins President Lewis Duncan and his extended leadership team.

Whether prospective students are visiting the Rollins campus, local residents are attending a sporting event, alumni are returning to campus for Reunion, or current students are registering for classes, exceptional service should define the Rollins experience.

 

four cornerstones





Service Philosophy & Standards

Service Excellence Team

Team Charter

SE Initiative 2010-11 Year One Overview